Shipping policy

At LITTLE CREATION, we are committed to delivering your baby products safely, quickly, and reliably across the United Kingdom.

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding UK bank holidays).

Once your order has been placed, you will receive an order confirmation email. When your order has been dispatched, a shipping confirmation email with tracking details will be sent to you.

Please note that personalised or engraved items may require additional processing time of 2–5 business days.

Shipping Rates & Delivery Times

Standard UK Shipping

  • Delivery Time: 2–4 business days
  • Cost: £3.99

Free UK Shipping

  • Free shipping on all orders over £40
  • Automatically applied at checkout

Express UK Shipping

  • Delivery Time: 1–2 business days
  • Cost: £5.99

Delivery times are estimates and may vary during busy periods, promotional sales, or postal service delays.

Shipping Partners

We work with trusted UK courier services such as Royal Mail, Evri, and other reliable delivery partners to ensure your order arrives safely.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email so you can monitor your parcel’s journey.

If you do not receive tracking information within 3 business days, please contact our support team.

Delays & Delivery Issues

While we do our best to ensure timely delivery, occasional delays may occur due to factors beyond our control, including:

  • courier delays
  • severe weather conditions
  • public holidays
  • high seasonal demand

We appreciate your patience and understanding.

Incorrect Address Information

Please ensure that all shipping details are entered correctly at checkout.

We cannot be held responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible after placing your order.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date.

We will work quickly with the courier to resolve the issue and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions regarding shipping, please contact our customer support team:

Email: support@littlecreation.co.uk

We aim to respond within 24 hours on business days.